Service Description

$169 per hour | 1-Hour Minimum Professional remote troubleshooting and system optimization for your home theater, network, and smart home systems — without waiting for an on-site visit. Denver Audio Video LLC provides secure, real-time support through Zoom and TeamViewer, allowing us to diagnose, adjust, reconfigure, and optimize your system efficiently. 🔧 Supported Systems & Brands We provide remote support for: Araknis Networks (routers, switches, access points) WattBox (including OvrC-enabled models) OvrC Remote Management Episode speakers & amplifiers Denon & Marantz receivers Sonos systems Samsung TVs Sony TVs LG TVs Smart TVs (all major brands) Control4 automation systems 🛠 What We Can Resolve Remotely Network troubleshooting & optimization Power management & remote reboots (WattBox / OvrC) Receiver configuration & audio calibration Sonos setup and audio dropout issues TV picture & audio setting optimization Smart TV app setup & streaming issues Control4 programming adjustments Firmware updates (when applicable) Audio/video sync problems Device integration troubleshooting 📹 How It Works Book your appointment online Receive a secure Zoom link We connect via Zoom and/or TeamViewer Diagnose and resolve issues in real time For clients with OvrC-managed systems, we may access network equipment directly for faster resolution. 💲 Service Rate $169 per hour (1-hour minimum) Payment is required at the time of booking. If on-site service becomes necessary, your remote session fee may be credited toward a scheduled in-home visit when applicable. 🔒 Professional & Secure We use encrypted remote software and only access devices necessary to resolve your issue. You remain in full control throughout the session.